Terms & Conditions

 

Article 1. About Us

These sales conditions are applicable to the trading website www.desfauvesetdeslouves.com managed by THOMLAC, société à responsabilité limitée, registered address 111 avenue Victor Hugo, 75116 Paris, France, registered in the Companies Register for PARIS under number 500 261 383 (hereinafter, the "Seller" or the “Company”) which markets products to consumers and buyers (hereinafter, the "Customer" or the “Buyer”).

The customer service number of THOMLAC is: info@desfauvesetdeslouves.com

Last date of updating the GSC: September 2023

Please read the Terms & Conditions carefully before purchasing; by purchasing on the Website, you agree to these terms and conditions. These terms and conditions apply to the use of this Website, and by accessing this website and placing an order, you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions, you are not permitted to use or access this website.

Article 2. Purpose

The purpose of these sales conditions is to define the contractual relationships between the Seller and the Buyer and the conditions applicable to all purchases made through the website www.desfauvesetdeslouves.com.

Buying any product through this website implies unreserved acceptance of these sales conditions which the buyer states he or she is aware of and accepts before placing their order.

Before any transaction, the Buyer declares on the one hand, that the purchasing of products on the website www.desfauvesetdeslouves.com is not directly linked to their professional activity and is limited strictly to personal use and, on the other, that they have full legal capacity to be bound by the terms of with these general sales conditions.

The Company reserves the right to modify these sales conditions at any time in order to comply with any new regulation or with the intention of improving the usage of its website. Therefore, the conditions that apply shall be those in force on the date of the order placed by the buyer.

Definitions:

"User" means any natural person or legal entity using this Website.

"Buyer” or “Buyers" means any Consumer who places an Order for a Product sold on the Website;

"Order" means any order made by the User on this Website and registered to this end on the Website;

"General Sales Conditions” or “GSC" means these general online sales conditions;

“Product” or "Products" means material objects that can be aquired and which are offered for sale on this Website;

"Website" means this Website, i.e., www.desfauvesetdeslouves.com ;

"Company" or “Seller” means the Company THOMLAC, fully described in article 1 of this document.

Article 3. Products

The Products offered are those appearing on the Website, within the limit of the stock available. The Company reserves the right to modify the range of products at any time. Each product is presented on the Website in the form of a description of its main technical characteristics (capacity, use, composition).

Every effort is made to ensure that all our product imagery is as accurate as possible. Due to colour/resolution settings on electronic devices, the colour representation may differ slightly from the physical product and the Seller shall not be liable in this respect.

The sale of the products on offer on the Website www.desfauvesetdeslouves.com is intended for all buyers residing in countries that fully authorise entry of these products into their territory.

Article 4. Price and VAT

The prices of the products are as shown on the website on the day the client views them. The prices of the products are given in euros (€) and are understood to include all taxes and exclude delivery costs which shall be borne by the client unless stated otherwise or subject to special conditions. European Community countries are taxed at the VAT rate in force. Other countries pay customs duties for entry into the territory.

Article 5. Order Process

Users place an order by going through the following six steps:

Step 1. Create a client account or log in using your username and password (optional).

Step 2. Add the selected Product(s) to your cart. You can access your cart at any time to change or confirm your order.

Step 3. Check the contents of your cart and confirm your order.

Step 4. Confirm and complete the required delivery details. If the Customer does not already have an account with the Website, they create a Customer account and fill in the required identification information (optional).

Step 5. On the order preview page, expressly accept the Website's General Sales Conditions.

Step 6. Finally, the Customer will be redirected to the secure online payment site to validate the payment. The Customer's final acceptance therefore takes place by validating their bank details (bank card number, expiry date and CVV number). The placing of an order by a customer implies their full, unreserved acceptance of these General Sales Conditions.

Order confirmation:

Once your order has been placed, you will receive an email confirming your order indicating the registration of your order, a breakdown of the items ordered, your personal data including the delivery address and the delivery method. Payment via cash on delivery or postal order is not accepted.

Article 6. Secure Payment

The Seller has a secure payment system in place for all orders made through the e-boutique www.desfauvesetdeslouves.com.

Customers can pay for their orders using various different payment methods:

Credit/Debit Card:

Visa, MasterCard, CB cards, American Express. When orders are made, all credit/debit card numbers are encrypted by the software using 128 bit encryption. Orders to be delivered outside of mainland France can only be paid for using a credit/debit card. Secure payment.

Via PayPal:

Your payments are made directly on PayPal's website via the encrypted pages using SSL (Secure Socket Layer) protocol. At no point does www.desfauvesetdeslouves.com have access to your bank details.

Article 7. Delivery Times and Customs Duties

Customers will be informed by email of the delivery of the package, including the tracking number. Customs duties are calculated automatically at the end of your order depending on the delivery address.

  • Delivery to France, Monaco :

Standard delivery - €15

Colissimo, delivery.

  • Delivery to Europe :

Standard delivery - €15

Colissimo international Europe, delivery.

 

  • Delivery to the United Arab Emirates :

Standard delivery - Free Shipping

Delivery in 3 to 8 working days. 

  • Delivery to the Bahrain :

Standard delivery - €15

Delivery in 3 to 8 working days. 

  • Delivery to the Qatar :

Standard delivery - €15

Delivery in 3 to 8 working days. 

  • Delivery to the Jordan :

Standard delivery - €25

Delivery in 3 to 8 working days. 

  • Delivery to the United States :

Standard delivery - €25

Delivery in 3 to 8 working days. 

  • Delivery to the United Kingdom :

Standard delivery - €25

Delivery in 3 to 8 working days. 

  • Delivery to the Kuwait :

Standard delivery - €20

Delivery in 3 to 8 working days.

  • Delivery to the Saudi Arabia :

Standard delivery - €15

Delivery in 3 to 8 working days.

  • Delivery to REST OF WORLD:

Standard delivery - €25

Colissimo international Monde, delivery in 6 to 10 working days.

Free Delivery for orders over €70

However, the delivery fees may vary according to the size and weight of the parcel. Special delivery charges will be quoted on request. This excludes any large or heavy items.

Article 8. Retention of Ownership

The Company retains full ownership of the products sold until the price is received in full, including costs and taxes.

Article 9. Discrepancies regarding Delivery

Upon receiving their order, customers must check the compliance and condition of their order and make any relevant remarks concerning any apparent defects (missing product, damaged packaging).

The merchandise is transported under the Customer's responsibility. Customers should refuse any package with irregularities or whose appearance might indicate a partial or total deterioration or theft of the merchandise. In the event of returns using the mail service as a result of refusal due to the deterioration of the package, the order will be re-shipped in good condition and at no extra cost to the customer.

Customers must notify by email any mistake, irregularity or defect in the items received and within 48 hours of receipt of the package. Please send an email to info@nailstation.com specifying the reason for your complaint with your Internet order Number.

Should your package be returned because you were absent from your address or it was not collected from the Post Office within 15 days, the package will either be reshipped for a flat fee of €15 or reimbursed.

Article 10. Cancellation

Pursuant to article L121-20 of the Consumer Code (Code de la Consommation), Buyers have a fourteen-day cancellation period from the delivery of their order to exercise their right of cancellation and return the product to the Seller in exchange for a refund without any cancellation fee, except for the costs for returning the item, which remain at the expense of the Customer.

Contact us via e-mail on info@desfauvesetdeslouves.com to get a return form. To return a product, don't forget to include:

- a copy of the invoice

- the faulty product or item, in its original packaging.

Items must be returned in their original packaging without having been used and with the specified documentation. Items returned by the Customer incomplete, ruined, damaged or dirty will not be accepted.

Exchanges:

Products ordered from the online boutique cannot be exchanged at a centre or point of sale that distributes Nailstation Paris products.

Refunds:

1) If the Customer has already received their order:

Within the 14 day cancellation period, the Seller will refund all payments received for the order within 14 days of the customer's request. However, the Seller reserves the right to defer the refund until all the returned products have been received. The refund will be made by crediting the customer's bank account associated to the bank card used to pay for the order or to the PayPal account if the order was paid for via PayPal.

In the event of the partial return of the products ordered or an error in the customer's delivery address, the initial delivery costs will not be refunded.

2) If the order has not yet been shipped:

Within the 14 day cancellation period, the Seller will refund all payments received for the order without excessive delay and in any case, within 8 days of the Customer's request.

3) Promotional offers:

Customers may benefit from a conditional promotional offer on the Website, allowing them to obtain a discount. When a customer returns only part of the items that allowed them to benefit from the promotional offer, they will be refunded an amount equivalent to the price of the returned product less the amount of the discount applied initially, which the customer is not entitled to claim.

Likewise, customers may benefit from a gift for purchasing one or more products. Should the customer return this product or part of these products, they will also have to return the gift they received.

Article 11. Warranty

In the event of a defective product sold, the faulty item may be returned to the Seller within a maximum of two years from the delivery of the goods. The Company will receive it, exchange it or issue a refund of the defective item as well as all return postage costs upon simple presentation of the proof of payment.

All claims and requests for exchanges or refunds must be made by contacting the customer service via e-mail to info@desfauvesetdeslouves.com, or via post to the following address: THOMLAC, 111 avenue Victor Hugo 75116 Paris (c/o ABC LIV), France.

Buyers can opt to enforce the warranty in relation to hidden defects in the product purchased in accordance with article 1641 of the Civil Code (Code Civil). In this respect, they can also choose between cancelling the sale or a reduction in the sales price in accordance with article 1644 of the Civil Code (Code Civil).

Refunds on Products considered non-compliant or faulty will be carried out as swiftly as possible and at the latest within 14 days of verification of the non-compliance or hidden defect by the Seller. The refund will be made via credit to the Customer's bank account or into their PayPal account.

The Seller shall not be liable if customers fail to respect the legislation of the country to which the Products are delivered, the verification of which is the responsibility of the Customer, or in the event of misuse, negligence or lack of maintenance on the part of the Customer, as well as in case of normal wear and tear of the Product, accident or force majeure.

The Seller's warranty is, in any case, limited to the replacement or refunding of any non-compliant or faulty Products.

The replacement of the Products does not extend the term of the warranty.

Products that have been altered, repaired, added to or incorporated into others by the buyer are excluded from the warranty. The warranty does not apply to visible defects. The warranty does not cover products damaged during transportation or misused.

Implementation of the Warranty:

In the case of a legal warranty of compliance, the Buyer:

Has a period of two years from delivery of the goods to act;

Can choose between the repair or replacement of the product, subject to the cost conditions set out in article L217-9 of the Consumer Code (Code de la Consommation);

Is not required to provide proof of the existence of the non-compliance of the goods during the six months following delivery of the goods. On 18 March, 2016, this period was extended to twenty-four months except for second-hand goods.

The legal warranty of conformity is applicable independently of any commercial warranty that might cover the Product. Customers can decide to implement the warranty on hidden product defects in accordance with article 1641 of the Civil Code (Code Civil) ; in this case, they can choose between the cancellation of the sale or a reduction in the sales price in accordance with article 1644 of the Civil Code (Code Civil).

Article 12. Liability

In the online sales process, the Seller is only bound by an obligation of means. It shall not be liable for any damage resulting from the use of the Internet such as a loss of data, intrusion, viruses, service interruption or other unintentional problems.

Article 13. Intellectual Property

All elements of the Website are and shall remain the exclusive intellectual property of the Company. Users are not authorised to reproduce or use elements of the Website through any means whether through photos, logos, visuals or text, without the explicit consent of the Company.

Article 14. Personal Data

The Company undertakes to maintain the confidentiality of any information the Buyer is required to provide for the use of certain services. All user data is subject to the provisions of law no. 78-17, of 6 January 1978, and European Regulation 2016/679. To this end, internet users have the rights of access, modification and erasure of the information in relation thereto. They can make such a request by email to the following email address: carol@nailstation.com. The Company processes consumers' data in accordance with its Confidentiality Policy.

Article 15. Applicable Law

These online General Sales Conditions are subject to French law.

 

Annex

Provisions in relation to legal warranties

Article L.211-5 of the Consumer Code (Code de la Consommation) : "To be compliant with the contract, goods must:

  1. Be suitable for the normal use expected of a similar item and, if applicable:

- match the description given by the seller and contain the features presented to the buyer as a sample or model;

- have the qualities that a buyer might reasonably expect given the public statements made by the seller, the manufacturer or his representative, particularly in advertising or labelling;

  1. Either match the features defined by mutual agreement between the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.”

Article L.217-4 of the Consumer Code (Code de la Consommation) : "The seller is delivering an item according to the contract and is liable for any lack of compliance existing at the time of delivery.

It is also liable for any non-compliance in relation to the packaging, assembly instructions or installation when it was covered by the contract or was performed under its responsibility.”

Article L.217-9 of the Consumer Code (Code de la Consommation) : " In case of non-compliance, the buyer shall choose to have the item repaired or replaced.

Nonetheless, the seller is not obliged to proceed according to the choice of the buyer if that choice implies a patently disproportionate cost compared to the other option, taking into account the value of the item and the significance of the fault. In this case it shall then proceed to carry out the option not chosen by the buyer, unless this is impossible. "

Article L.217-12 of the Consumer Code (Code de la Consommation) : "The possibility of taking action in relation to any non-compliance expires after two years of delivery of the item. "

Article L.217-16 of the Consumer Code (Code de la Consommation) : "When the buyer requests that the seller makes a rectification covered by the warranty during the validity of the commercial warranty given at the time of purchase or repair of an item, any stoppage time of seven days or more shall be added to the remaining duration of the warranty. This period shall run from the request for action by the buyer or when the item in question is made available for repair, if the latter takes place after the former. "

Article 1641 of the Civil Code (Code Civil) : "The seller is bound by the warranty covering hidden defects in the product sold that make it unsuitable for the use for which it was intended, or that would diminish the use to such an extent that the buyer would not have acquired it, or would have paid less for it, had these defects been known.”

Article 1643 of the Civil Code (Code Civil) : "It shall be liable for hidden defects, even if it was not aware of them, unless it should have been stipulated that it will not be obliged to provide any warranty."

Article 1644 of the Civil Code (Code Civil) : "In the case of articles 1641 and 1643, the buyer has the option of returning the goods and receiving a refund, or keeping the goods and receiving a refund for part of the price, as decided by arbitration experts"

Article 1648, paragraph 1, of the Civil Code (Code Civil) : "Any action as a result of unacceptable defects must be carried out by the buyer within a period of two years from discovery of the defect."

 

Privacy Policy

Article 1. INTRODUCTION

This privacy policy applies to the website www.desfauvesetdeslouves.com.

The purpose of this privacy policy is to inform website users about

  • the methods used to collect and process their personal data. Any data that could be used to identify a user is considered personal data. In particular, this includes their first name and surname, age, postal address, email, user location and also their IP address.
  • Users’ rights regarding this data ;
  • Who is responsible for the personal data collected and processed;
  • To whom this data might possibly be transferred;
  • Finally, this site's policy on the subject of cookies.

Article 2. GENERAL PRINCIPLES FOR DATA COLLECTION AND PROCESSING

In accordance with the provisions of article 5 of European Regulation 2016/679, the collection and processing of users' data by the website must abide by the following principles:

  • Legality, fairness and transparency: data may only be collected and processed with the consent of the user it relates to. Each time personal data is collected, the user will be informed that their data has been collected and for what purpose.
  • Limited purposes: data collection and processing takes place to fulfil one or several specific purposes within these general conditions of use
  • Minimisation of the collection and processing of data: only the data required for the correct fulfilment of the objectives sought by the site will be collected.
  • Reduced data retention times: the data shall be kept for a limited period of time, of which the user is informed. If this information cannot be communicated, the user is informed of the criteria used to determine the retention time.
  • Integrity and privacy of the data collected and processed: the data controller undertakes to guarantee the integrity and privacy of the data collected.

In accordance with the requirements of article 6 of European Regulation 2016/679, the collection and processing of personal data shall be lawful, and may only take place when at least one of the following conditions is met:

  • the user has expressly consented to the processing
  • processing is necessary for the correct performance of a contract
  • processing is necessary for compliance with a legal obligation
  • processing is necessary in order to protect the vital interests of the data subject or of another natural person
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • processing and collection of the personal data is necessary for the purpose of the legitimate, private interests of the data controller or a third party.

Article 3. PERSONAL DATA COLLECTED AND PROCESSED DURING WEBSITE BROWSING

  1. DATA COLLECTED AND PROCESSED AND COLLECTION METHOD

The personal data collected on the www.desfauvesetdeslouves.com website is as follows:

  • First name, Surname
  • Email address
  • Telephone number
  • Bank details
  • Location

This data is collected when a user performs one of the following operations on the site:

  • When you register on our site
  • When you log in to your account, make a purchase or participate in a competition
  • When you log out.

Furthermore, when you make a payment on the website, proof of the transaction, namely the order and the invoice, will be kept on the site owner's computer systems.

The data controller will keep all the data collected on the site's computer systems in reasonable conditions of security, for a period of 36 months.

Data is collected and processed for the following purposes:

  • To personalise your experience and meet your individual needs
  • To provide personalised advertising content
  • To improve our website
  • To improve customer service and meet your customer care needs
  • To contact you via email
  • To manage a competition, promotion or survey

B: TRANSFER OF DATA TO THIRD PARTIES

The personal data collected by the site will not be transferred to any third parties and is only processed by the site owner.

  1. DATA HOSTING

The www.desfauvesetdeslouves.com website is hosted by: Shopify Inc., whose head office is located at the following address:

126 York St. Ottawa, ON K1N 5T5, Canada.

The hosting company can be contacted on the following telephone number: 1-888-746-7439

Article 4. DATA CONTROLLER AND DATA PROCESSING

  1. DATA CONTROLLER

The data controller for personal data can be contacted by email at: info@desfauvesetdeslouves.com

The data controller is responsible for determining the purposes and methods used to process the personal data.

  1. OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to transfer it to third parties without first informing the user and to respect the purposes for which the data was collected.

Furthermore, the data controller undertakes to notify the user in the event of any rectification or erasure of the data, unless this involves disproportionate formalities, costs or processes on its part.

In the event that the integrity, privacy or security of the user's personal data should be compromised, the data controller undertakes to inform the user using any means.

Article 5. USERS’ RIGHTS

In accordance with the regulations on personal data processing, users have the rights listed below.

In order for the data controller to attend to their request, users must provide their first name, surname and email address.

The data controller must reply to the user within a maximum of 30 (thirty) days.

  1. LIST OF USER RIGHTS IN RELATION TO THE COLLECTION AND PROCESSING OF DATA
  • Right of access, rectification and erasure

Users may be informed of, update, modify or request the erasure of their data by following the procedure indicated below.

Users must send an email to the data controller, specifying their request, to the following contact email: info@desfauvesetdeslouves.com

  • Right to the portability of data

Users have the right to request the portability of their personal data held by the website, to another website, following the procedure indicated below.

Users must submit a request for the portability of their personal data by sending an email to the data controller using the following contact email address: info@desfauvesetdeslouves.com

  • Right to limit or oppose the processing of data

Users have the right to request a limitation on the processing or to oppose the processing of their data by the website, which the website may not refuse, except in the case of any legitimate, urgent reasons having precedence over the interests and rights and freedoms of the user.

In order to request the limited processing of their data or express their opposition to the processing of their data, users must follow the following procedure.

Users must request the limited processing of their data by sending an email to the data controller using the following contact email address: info@desfauvesetdeslouves.com

  • Right not to be subject to a decision based solely on automated processing

In accordance with the provisions of regulation 2016/679, users have the right not to be subject to a decision based solely on automated processing which produces legal effects concerning him or her or similarly significantly affects him or her.

  • Right to decide the fate of data post-mortem

Users are reminded that they can decide the fate of their data collected and processed if they should die, in accordance with law no. 2016/1321, of 7 October, 2016.

  • Right to have recourse to the competent supervisory body

If the data controller decides not to respond to the user's request and the user wishes to challenge this decision, or if they think that one of the rights listed above has been violated, they can have recourse to the CNIL (the French National Commission for Information Technology and Civil Liberties, https://www.cnil.fr), or any competent authority.

Article 6. USE OF COOKIES

This site may use cookies.

A cookie is a small file (less than 4Kb), stored by the website on the user's hard drive, containing information on the user's browsing habits.

These files allow the website to process statistics and information on traffic, facilitate browsing and improve the service for the user's comfort.

User consent is required for the use of cookies involving the saving and analysing of personal data.

This consent given by the user is considered to be valid for a maximum of 13 (thirteen) months. At the end of this period, the site will once again ask for the user's authorisation to save cookies on their hard drive.

1. Users' opposition of the use of cookies by the website

Users are informed that they can refuse the saving of cookies by changing their browser settings.

For information on how to configure their browsers to refuse cookies, users can visit the following links:

https://support.google.com/acc...

https://support.mozilla.org/fr...

http://www.apple.com/legal/pri...

https://support.microsoft.com/...

http://www.opera.com/help/tuto...

If users decide to disable cookies, they will be able to continue browsing the website. However, any malfunctioning of the website as a result of this disabling may not be considered the fault of the site owner.

2. Description of the cookies used by the website

The site owner hereby informs users that the following cookies are used when they browse the website.

In browsing the site, users are informed that third party cookies may be saved.

In particular, those of the following third parties:

Google Analytics

Google Ads

In addition, the site includes social network buttons, allowing users to share their activity on the site. Cookies of these social networks may therefore be saved on the user's computer when they use these features.

Users are informed that these sites have their own privacy policies and general conditions of use which may be different from those of this website. The site owner encourages users to consult the privacy policies and general conditions of use of these sites.

Article 7. CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

The site owner reserves the right to modify this in order to guarantee compliance with legislation in force.

As a result, users are encouraged to regularly consult this privacy policy in order to keep abreast of any changes that may be made to it.

Users are informed that this privacy policy was last updated on 04/15/2021.

Article 8. OPTING OUT

We use the email address you provide us with to send you information and updates in relation to your order, occasional news bulletins on the company, information on related products, etc. If at any time you wish to opt out and no longer receive emails, detailed opt-out instructions are included at the bottom of each email.

Article 9. CONSENT

In using our site, you consent to our privacy policy.

Article 10. APPLICABLE LAW

This Privacy Policy is subject to French law.

  

Secure Payment

SECURITY

Digital security systems ensure the encrypted transmission of your personal data. Furthermore, technical measures protect our website against damages, destruction or unauthorized access.

SSL TECHNOLOGY

A safe SSL connection (Secure Socket Layer) provides for the safe transmission of your personal data, including credit card and account information. The encrypted data is only deciphered when used by the payment system.

3-D-SECURE PROCESS

3-D Secure Programs are security systems that have been developed by Visa and Mastercard to ensure that only the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up will appear on your screen asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password. Please contact your bank for more information and to inquire whether your credit card is registered for a 3-D Secure Program.

 

Legal notice

About the site

You are currently connected to the website www.nailstation-boutique.com. All data and information present on the website www.nailstation-boutique.com are made available to the public by the company THOMLAC. THOMLAC Head office: 111 avenue Victor Hugo 75116 Paris, France Legal form: Limited liability company SIRET number: 50026138300011 VAT number: FR64 500 261 383 Hereinafter referred to as the “Company”

THOMLAC

Head office: 111 avenue Victor Hugo 75116 Paris, France Legal form: Limited liability company SIRET number: 50026138300011 VAT number: FR64 500 261 383 Hereinafter referred to as the “Company”

ACCOMMODATION

Shopify Inc. – 150 Elgin Street, Suite 800 Ottawa, Ontario K2P 1L4 (Canada)

GENERAL CONDITIONS OF USE OF THE SITE AND SERVICES OFFERED

Use of the site www.nailstation-boutique.com implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site www.nailstation-boutique.com are therefore invited to consult them regularly.

This site is normally accessible to users at any time. An interruption for reasons of technical maintenance may however be decided by the Company, which will make its best efforts to communicate to users in advance the dates and times of the intervention.

The site www.nailstation-boutique.com is updated regularly by the Company. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to read them.

DESCRIPTION OF SERVICES PROVIDED

The site www.desfauvesetdeslouves.com aims to provide information concerning all of the company's activities.

The Company strives to provide information as accurate as possible on the website www.nailstation-boutique.com. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to itself or the third party partners who provide this information.

All information indicated on the site www.nailstation-boutique.com is given for information purposes only, and is subject to change. Furthermore, the information on the site www.nailstation-boutique.com is not exhaustive. They are given subject to modifications having been made since they were put online.

CONTRACTUAL LIMITATIONS ON TECHNICAL DATA

The site uses JavaScript technology.

The website cannot be held responsible for material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, not containing viruses and with an updated latest generation browser.

INTELLECTUAL PROPERTY AND COUNTERFEITS

The Company is the owner of the intellectual property rights or holds the usage rights on all elements accessible on the site, in particular texts, images, graphics, logos, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without prior written authorization from the Company.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

LIMITATIONS OF LIABILITY

The Company cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the site www.desfauvesetdeslouves.com, and resulting either from the use of equipment that does not meet the requirements. specifications indicated in point 4, or the appearance of a bug or incompatibility.

The Company cannot also be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the site www.desfauvesetdeslouves.com.

Interactive spaces (possibility of asking questions in the contact area) are available to users. The Company reserves the right to delete, without prior notice, any content posted in this space which contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, the Company also reserves the right to call into question the user's civil and/or criminal liability, particularly in the event of messages of a racist, offensive, defamatory or pornographic nature, regardless of the medium used ( text, photography, etc.).

APPLICABLE LAW AND ATTRIBUTION OF JURISDICTION

Any dispute relating to the use of the site www.desfauvesetdeslouves.com is subject to French law. Exclusive jurisdiction is granted to the competent courts of Paris.

LEXICON

User: Internet user connecting, using the above-mentioned site.

Personal information: “information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law no. 78-17 of January 6, 1978).

 

Refund policy

Pursuant to article L121-20 of the Consumer Code (Code de la Consommation), Buyers have a fourteen-day cancellation period from the delivery of their order to exercise their right of cancellation and return the product to the Seller in exchange for a refund without any cancellation fee, except for the costs for returning the item, which remain at the expense of the Customer.

Contact us at info@desfauvesetdeslouves.com to get a return form.

To return a product, don't forget to include:

- a copy of the invoice

- the faulty product or item, in its original packaging.

- the returns form duly filled in and signed.

Items must be returned in their original packaging without having been used and with the specified documentation. Items returned by the customer incomplete, ruined, damaged or dirty will not be accepted.

Exchanges:

Products ordered from the online boutique cannot be exchanged at a centre or point of sale that distributes Nailstation Paris products.

Refunds:

1. If the customer has already received their order:

Within the 14 day cancellation period, the Seller will refund all payments received for the order, including the delivery fee, within 14 days of the customer's request. However, the Seller reserves the right to defer the refund until all the returned products have been received. The refund will be made by crediting the customer's bank account associated to the bank card used to pay for the order or to the PayPal account if the order was paid for via PayPal.

In the event of the partial return of the products ordered or an error in the customer's delivery address, the initial delivery costs will not be refunded.

2. If the order has not yet been shipped:

Within the 14 day cancellation period, the Seller will refund all payments received for the order without excessive delay and in any case, within 8 days of the customer's request.

3. Promotional offers:

Customers may benefit from a conditional promotional offer on the Website, allowing them to obtain a discount. When a customer returns only part of the items that allowed them to benefit from the promotional offer, they will be refunded an amount equivalent to the price of the returned product less the amount of the discount applied initially, which the customer is not entitled to claim.

Likewise, customers may benefit from a gift for purchasing one or more products. Should the customer return this product or part of these products, they will also have to return the gift they received.